Embracing the Spirit of Hospitality
Creating a Winning Recipe for Guest Satisfaction
A positive attitude, passion for service, integrity, and operating with a standard of excellence creates a winning recipe for guest satisfaction!
Your Instructor
Emily has spent 20+ years in hospitality and caring for people in both for profit and nonprofit organizations. Her experience in sales, marketing, event management, teaching, administration, guest/donor relations, and leadership coaching have allowed her to work with companies such Marriott, Hilton, The Billy Graham Training Center, and Ministry Ventures. She has been an advocate for girls' rights serving sexually exploited teenage girls for 10 years and have consulted dozens of nonprofit leaders that serve a variety of causes in the U.S. and internationally.
Emily is the recipient of several awards including the 2012 FBI Director’s Community Leadership Award from Robert Muller. She has presented before U.S. Congress and has been a champion for girls’ rights. Emily has a degree in Hospitality Management and completed numerous courses from the American Hotel and Lodging Institute. She is a natural encourager and team builder.